What we deliver
When you buy a MizEdu plan you receive access to the MizEdu web application and installable app for your institute for the Billing Period you paid for, together with any add-ons or services listed on your invoice.
How and when it is delivered
- Free plan: access is available immediately after you sign up.
- Paid plans: your plan is activated automatically as soon as the payment is confirmed by our payment partner Razorpay — usually within a few minutes. A payment confirmation and GST tax invoice are sent to the account owner’s registered email and are always available in Plan & Billing.
- Onboarding, migration and training services: delivered online on dates agreed with you, normally starting within 5 working days of payment. On-site training is scheduled as agreed in your order.
If something goes wrong
If your plan is not active within 24 hours of a successful payment, or you did not receive your invoice, please write to support@mizup.app with your payment reference. We will activate your plan or refund the payment as described in our Refund & Cancellation Policy.
Service area and charges
The Service is offered to institutes in India and may be offered elsewhere at our discretion. There are no shipping or delivery charges. You need an internet connection and a current web browser to use the Service.
Contact
BrandMiz Private Limited
Registered office: U-179, Office No. 303, 2nd Floor, Gali No. 4, Shakarpur, East Delhi, Delhi 110092, India
CIN:
GSTIN:
Email: admin@mizup.app · Support: support@mizup.app · WhatsApp: +91 87001 39720
Related: Terms of Service · Privacy Policy · Refund & Cancellation · Delivery Policy · Cookie Policy · Acceptable Use · Data Processing · Disclaimer · Grievance Officer